WOLFF Assist Hands-Free Support Assistance

• Get real-time live analysis and support with WOLFF Assist. You no longer need to depend on a site visit from a professional to investigate the situation. Choose to have a video call with our support team or share pictures to arrange a troubleshooting request, instead. Assistance has been made swifter and easier.
• With the revolutionary WOLFF Assist, your team can now communicate in multiple languages, thanks to the advanced automated translation capability. This feature ensures seamless interaction and collaboration among diverse teams, regardless of language barriers. We value diversity, and we’re proud to integrate this into our products and services.
• We provide you with the liberty of connecting internally with your team to resolve support-related issues. This is beneficial for your team to ensure that your solutions are being tackled by catering to the challenges based on your experience.
• Choose to store a record for historical references for your team to troubleshoot and manage issues. If you encounter a malfunction in operations that repeats itself, your team will now be ready to resolve it instantly thanks to references. With the historical storage, you can also choose to train your team members using the WOLFF Assist storage database.

• Save time with prompt solutions and around-the-clock support at your request. You can now reduce the breakdown time or in some cases, eliminate it by resolving the issues yourself with the help of our support team. Select the available technical engineer from our team on the WOLFF Assist display panel and seek assistance as and when needed.
• Save costs on on-site assistance and increase productivity. Using WOLFF Assist, you can expect to reduce repair times and service costs significantly (approximately up to a whopping 70%) by facilitating faster troubleshooting and more efficient maintenance procedures. This translates to tangible cost savings for construction companies and crane operators.
• Using WOLFF Assist, we’re stepping forward to address environmental challenges by reducing the overall carbon footprint. We've now made it easier for our users to reach us virtually while we attempt to resolve matters that would once involve physical intervention. We're reducing carbon footprint, one virtual assistance at a time.

WOLFF Assist is available on an enquiry basis only.

Due to the bespoke nature of this service, pricing and availability are provided following an initial consultation.

Why Enquiry Only?

Every project has unique requirements, and WOLFF Assist solutions are tailored to your specific site conditions and operational needs. Our team will assess your requirements and provide a customised quotation.

What Happens Next?

1. Submit your enquiry
2. A member of our team will be in touch, typically within 24 hours
3. We'll discuss your requirements and site specifications
4. You'll receive a detailed quotation with lead times

Need Advice?

If you have questions about whether WOLFF Assist is right for your project, or would like to discuss your options, our team is happy to help. Call us on 01709 559668 or use the enquiry form.