WOLFF Assist is an innovative remote support solution that enables crane operators and service engineers to connect directly with WOLFF technical experts using smart glasses. Combining live video, voice communication and screen sharing, WOLFF Assist provides hands-free assistance that helps diagnose faults, guide repairs and minimise equipment downtime without the need for an immediate site visit.
Designed for demanding construction environments, the smart glasses feature an integrated camera, microphone and display that can be worn or mounted to a safety helmet. Real-time collaboration allows technicians to receive expert guidance while keeping both hands free, improving safety, efficiency and productivity on site.
Key Features
- Real-time remote support through live video, voice and screen sharing
- Hands-free smart glasses designed for use on construction sites
- Integrated camera, microphone and display for live collaboration
- Voice-controlled operation for improved safety and flexibility
- Automated multilingual translation to support international teams
- Capture and store support sessions for future troubleshooting and training
- Internal team collaboration alongside direct support from WOLFF experts
Technical Specifications
| Platform |
Remote technical support using smart glasses |
| Communication Methods |
Live video, voice calls, chat and screen sharing |
| Operation |
Hands-free with voice control |
| Device |
Helmet-mounted or wearable smart glasses with integrated camera, microphone and display |
| Languages |
Automated multilingual translation |
| Session Recording |
Support sessions can be stored for future reference and technician training |
Reduce downtime | Resolve issues faster | Expert support wherever you are
WOLFF Assist enables technicians and crane operators to receive immediate guidance from WOLFF service experts without waiting for a site visit. By accelerating fault diagnosis and supporting remote troubleshooting, the platform can reduce repair times and service costs by up to 70%, while improving equipment availability and reducing unnecessary travel.
Suitable Applications
WOLFF Assist is ideal for tower crane operators, service engineers, maintenance teams and construction contractors requiring rapid technical support. It is particularly beneficial for fault diagnosis, planned maintenance, commissioning, inspections, operator guidance and technician training across construction and infrastructure projects.
Delivery & Hire
WOLFF Assist is available on an enquiry basis only. Every deployment is tailored to the specific crane, project and operational requirements.
Following your enquiry, we'll:
- Discuss your site requirements and support needs
- Assess the most suitable WOLFF Assist solution for your operation
- Provide a tailored quotation and lead times
- Arrange onboarding and technical support where required
